Privacy Policy
This Privacy Policy has been prepared to inform you about how we handle your "personally identifiable information" (PII) when you use our website. PII, under UK privacy legislation and information security standards, is defined as information that can be used, alone or in combination with other information, to identify, contact, or locate an individual. We encourage you to read this Privacy Policy carefully to understand how your personal information is collected, used, protected, and processed in accordance with the practices on our website.
Applicable Law
We are committed to protecting your personal data, and the rights set out in this policy reflect your legal rights under the relevant privacy laws.
The applicable laws for the purposes of this policy are:
(a) The UK General Data Protection Regulation (UK GDPR) ;
(b) The Data Protection Act 2018 ;
(c) Any relevant UK legislation that adopts, amends, or replaces the above, together with associated or supplementary data protection laws.
We acknowledge that our users may be located in various international jurisdictions. In some cases, local laws may provide additional rights regarding the personal data you share with us. We strive to provide protection consistent with that of the laws set out in this policy. If you have any questions, you may contact our Data Protection Officer at service@netherlandsstar.com for more information.
What personal information do we collect?
When you place an order, register on our site, or use certain features, we may ask you for information such as your name, address, telephone number, or other details to enhance your experience.
When do we collect information?
We collect information when you register on our site, place an order, subscribe to our newsletter, or interact with other features of our website.
How do we use your information?
We use the information collected from you in the following ways:
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To personalise your experience and tailor content and product offerings to your preferences.
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To improve our website and services for a better user experience.
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To assist with customer service requests and provide faster response times.
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To process your transactions efficiently.
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To periodically send emails with order updates or other relevant products and services.
How do we protect visitor information?
We protect your personal data behind secure networks, accessible only to authorised personnel who are required to maintain confidentiality. Additionally, all sensitive data (such as credit card information) is encrypted using Secure Socket Layer (SSL) technology.
We implement robust security measures to protect your data during transactions or other actions on our site.
Do we use cookies?
Yes, we use cookies. These are small files that a website or service provider places onto your computer's hard drive through your web browser. These cookies help our site recognise your browser and remember certain preferences or actions, such as tracking items in your shopping cart. Cookies also enable us to analyse site traffic and improve your overall site experience.
Cookies are used to:
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Remember and process items in your shopping cart.
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Save your preferences for future visits.
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Track and manage advertisements.
You can choose to receive a notification when cookies are sent or disable them via your browser settings. However, disabling cookies may affect some features of our site, making your experience less efficient or limiting certain services.
Disclosure to third parties
We do not sell, trade, or transfer your personally identifiable information to outside parties unless we notify you in advance. This does not apply to our website hosting partners and other service providers who help us operate our site and conduct our business, provided they agree to keep your information confidential. We may also disclose your information when required to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety, or those of others.
However, non-personally identifiable information may be shared with third parties for marketing, advertising, or other purposes.
Links to third parties
Our website does not contain any third-party products or services.
Your rights under the UK GDPR
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
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Right of access: You may ask us whether we process your personal data and, if so, which data.
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Right to rectification: You may have inaccurate or incomplete data corrected.
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Right to erasure (right to be forgotten): You may request that we delete your personal data.
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Right to restriction of processing: You may ask us to restrict the processing of your data.
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Right to data portability: You may receive your personal data in a structured, commonly used, and machine-readable format.
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Right to object: You may object to the processing of your personal data.
To exercise any of these rights, you may contact us at service@netherlandsstar.com.
Sensitive data
We do not collect sensitive personal data such as race, health, political preferences, or religious beliefs, unless you expressly and with consent provide it.
Data security
We take appropriate technical and organisational measures to prevent loss, unlawful use, or alteration of personal data. Any data you share with us is transmitted encrypted using SSL technology.
Transfer of data outside the UK
Your data may be transferred to and stored at destinations outside the United Kingdom. In such cases, we ensure appropriate safeguards are in place to protect your data.
Payment information
Transactions on our website may be processed via secure payment gateways. Payment data is used solely to process your payment and is not kept longer than necessary for transaction and legal purposes.
Currency
All transactions on the Netherlands Star website are carried out in Pounds Sterling (GBP, £) , unless otherwise stated.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be published on this page. It is recommended that you review this policy regularly.
Contact
If you have any questions about this Privacy Policy, please contact us at:
Email: service@netherlandsstar.com
Business Address: Netherlands Star Head Office: Suite 520, 678 West Hastings Street, Vancouver, British Columbia (Note: This is not a returns address)